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Install or First Time Use Trouble
Shooting
When installing FrontLook, the installer asked me to choose to install
FrontLook for FP98 or FP2000. I uninstalled FP98, why am I getting this
message and what should I do?
The installer has found residual registry entries for FP98. Just select the
FP2000 install option and continue.
I just installed the FrontLook program and went to launch the program,
but could not find anyway to start the program, where is the program?
FrontLook is not a standalone program but is integrated into FrontPage.
Bring up FrontPage and you will note a FrontLook Menu (in FP98, it will be
in the FP Editor) on the menu bar. Our themes can be viewed by using the
Themes browser in the "Format" menu. Our web art will be found in the Clip
Art Gallery (web art is not included in the sampler products) after
searching for it using the keyword 'dpa'.
Why do I get a "Not Found Error" when I select an applet from the
menu?
This is because the product has been uninstalled or the registry is setup
incorrectly, please follow the steps outlined below regarding a faulty
installation.
I inserted a FrontLook Applet, but when I try to edit the applet
again, I get a strange "FrontPage Component could not be found" error
message.
This is usually caused by a faulty installation. If you have multiple
versions of FrontPage on your system see the question above regarding
FrontPage 98 and 2000. To confirm your installation, from the FrontPage
Editor, go to the 'Insert' menu and select the 'FrontPage Components'. In
the dialog, you should see the FrontLook Components. If not, then do the
following:
 | Uninstall the product by going to the task
bar 'Start' menu, then go to Programs item and find the FrontLook folder.
Select "Uninstall FrontLook Java Effects". |
| Next, bring up FrontPage 2000 and go to
your help menu and select Detect and Repair, this will make sure the FP
registry is setup properly. |
| Next, reinstall the FrontLook product and
pay close attention to the location of the 'bots' directory that the
installer finds. It should be "C:\Program Files\Microsoft FrontPage" for FP
98 and "C:\Program Files\Microsoft Office\Office" for FP 2000. If you
installed FrontPage on another hard drive, you will need to use the file
browse to locate the directory that contains the bots folder and the
Frontpg.exe file. |
I'm trying to insert an applet and I'm
getting an error message "Could not Get...from FrontPage" or "Mismatched
URL...". What is going on here?
There are several possible reasons for this error message:
| You might not have a web open in
FrontPage, rather only a page. Open a FrontPage Web |
| You might not have a page in the editor
window. Open a page in the web for editing. |
| You might not have a page that belongs to
the web open in the editor window. Typically when FP 2000 is opened up, it
presents you with a new page for the web and it is not part of the web
until it is saved. Either Open a page in the web for editing or save the
new page and then try inserting an applet. |
The registry may not be setup correctly. If
you actively using FP98, reinstall it. If you are using FrontPage 2000,
bring up FrontPage 2000 and go to your Help menu and select "Detect and
Repair", this will make sure the FP registry is setup properly.
I installed the FrontLook package, but
when I go the Theme browser I don't see the DPA themes. What happen to the
themes?
This maybe due to an install error, please do the following: Bring up the
"Search" -> "for Files and Folders" interface from the Start menu. Search
for "DPA*" on your main hard drive. You should find a large number of themes
folders named DPAxxxx. If not search your other hard drives. For FrontPage
2000, these folders belong in the C:\Program Files\Common Files\Microsoft
Shared\Themes folder and for FP 98 they belong in the C:\Program
Files\Microsoft FrontPage\Themes folder. You can copy these folders into
these directories and then restart FrontPage.
I want to be able to use FrontLook with both FrontPage 98 and
FrontPage 2000, but FrontLook only work with one of them. I tried to install
FrontLook to work with them both, what is going on here?
FrontLook will only operate with one of them because Frontlook requires
FrontPage OLE services for web access and only one of the versions can be
registered at a time, usually the last installed. It FrontLook is working
with the wrong version of FrontPage reinstall the version of FrontPage you
want it to work with and that will enable FrontLook to operate properly with
that version. |
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