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 Frequently Asked Technical Support Questions
Here is a list of frequently ask questions regarding the usage and technical aspects of Front Look.

Or search our support area.

 
bulletAfter installing FrontPage 2002, I try and edit an applet and get a error message "No component description available for this FrontPage component" or Not Found Error. How can I edit my applet?
 
bulletWhy do I get a "Could Not Open FP Editor" when I select an applet from the FrontLook menu?
 
bullet I'm trying to insert an applet and I'm getting an error message "Could not Get...from FrontPage" or "Mismatched URL...". What is going on here?
 
bullet Where are the applets being stored on my web or Where is the _frontlook folder?
 
bullet Why can't I find any of the FrontLook menus among the FrontPage menus?
 
bulletI inserted an applet/component in a Shared Border and it works on the pages in the root of the web, but not on pages in subdirectories of the web, how do I get the component to operate on these pages?
 
bulletWhen I attempt to preview a Java Effects applet using the Java Effects Preview button or preview the applet in the browser a Gray Box appears or a broken image or nothing. What is wrong?
 
bullet When using FrontPage Preview tab, the applet or component is displayed as a broken image or does not operate at all. What is wrong?
 
bullet FrontLook components don't operate after publishing web using FTP. What is Wrong?
 
bullet FrontLook slide show stops during presentation or background image refuses to load. What is wrong?
 
bullet How do I make the Component / Applet background transparent?
 
bullet How do I access the FrontLook web art?
 
bullet When I insert an Applet, I see a broken image icon in the FrontPage Editor, why is this?
 
bullet How do I set the size of the component, how do I make it the same size as the background image?
 
bullet The Font Selection seems limited, Why is that?
 
bullet How do I buy just a CD and have it sent to me?
 
bullet When I bring up a page or double click to edit a Component, FrontPage slows down or it crashes. What is wrong?
 

General Problems

Many problems can be solved by reloading the page, recalculating hyperlinks or performing a Help->Detect and Repair... operation in FrontPage. 

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Last Modified : 03/06/2008 11:15 PM
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FrontLook, Theme Chameleon, Image Chameleon and FrontLook Super Themes are trademarks of DPA Software. Microsoft FrontPage, SharePoint, Microsoft and the Office logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Java is a trademark of Sun Microsystems. *PC Magazine is a registered trademark of Ziff Davis Publishing Holdings Inc. Used under license from Ziff Davis Media Inc.